Getting Help

Menopause care on the NHS

For readers in the UK. How menopause care works on the NHS in England: who to see first, what the NHS lists as treatment, when NICE says to refer you on, and how the HRT prepayment certificate works.

This page is for women living in the UK. If you are in Pakistan or the Gulf, the NHS does not reach you, and finding menopause care is the page you want. Everything below describes the NHS in England. Scotland, Wales and Northern Ireland run their own health services, and some details differ.

The words and the guidance

English
Menopause care on the NHS
Also searched as
HRT prepayment certificate, HRT PPC
Urdu
NHS پر مینوپاز کا علاج
Roman Urdu
NHS par menopause ka ilaaj
  • The NHS website says to contact your GP if you think you have symptoms of menopause or perimenopause and want to know your options.
  • The NHS website's treatment page says to talk to a doctor, nurse or pharmacist about HRT and the other options available.
  • NICE NG23 recommends reviewing each menopause treatment "at 3 months to assess efficacy and tolerability", then once a year unless there is a reason to review sooner (recommendation 1.9.2).
  • The NHS Business Services Authority sells an HRT prescription prepayment certificate that covers certain HRT medicines, not all of them, for 12 months.

What it is

On the NHS, menopause care starts at your GP practice. There is no separate front door. The NHS website says to contact your GP if you think you have symptoms of perimenopause or menopause and want to know your options, and its treatment page says a doctor, nurse or pharmacist can talk you through HRT and the alternatives.

The guideline behind that care is NICE NG23, prepared for the NHS in England. It sets out how a GP should identify perimenopause, what to offer, when to review and when to refer. Most of the Getting Help pages on Roshara quote it, so you can walk in knowing what your doctor is working from.

What the guidance lists

What the NHS lists as treatment

The NHS website's treatment page lists HRT as the main treatment for those who need it. Estrogen comes as tablets, patches, spray or gel, and anyone with a womb who takes it also needs a progestogen to protect it. The page says testosterone for low sex drive may be prescribed by a menopause specialist. For women who cannot take HRT or do not want to, it lists CBT for hot flushes and night sweats, and other medicines a GP can talk through. It also says there is very little evidence on how well or how safely herbal remedies work.

Reviews and referral

NICE NG23 recommends a review of each treatment at three months, then yearly, sooner if it is not working or causing problems (1.9.2). It suggests referral to a healthcare professional with expertise in menopause when HRT may not suit you, when the best option is unclear (1.5.26), or when treatment is not helping or side effects carry on (1.9.3). In England that referral usually comes through your GP. The British Menopause Society keeps a register of its recognised specialists, searchable by postcode. Seeing a menopause specialist explains what they do.

Paying for HRT

If you pay for prescriptions, the NHS Business Services Authority sells an HRT prescription prepayment certificate, known as the HRT PPC. One payment covers certain HRT medicines for 12 months, however many prescriptions you need. It does not cover every HRT medicine, so the NHSBSA asks you to check yours is on its list first, and to check whether you already get free prescriptions. You can buy it online or at some pharmacies. The price changes, so we link to the NHSBSA page rather than print it.

Support beyond the surgery

The NHS website's help and support page points to three organisations for information and support, among them Women's Health Concern, which it describes as the British Menopause Society's website. NHS inform, Scotland's health website, offers several of its menopause pages in Urdu.

When to see a doctor

The NHS website lists reasons to contact your GP: symptoms you want help with, a fast heartbeat, periods that have become heavier rather than lighter, and any bleeding after 12 months without a period. It says postmenopausal bleeding should be checked even if it happened once, was only spotting or came with no other symptoms. If you are on HRT and still have irregular or heavier bleeding after six months, the NHS says to talk to your GP.

Questions to ask your doctor

  1. Is there someone in this practice who sees a lot of menopause patients?
  2. Is the HRT you are prescribing covered by the HRT prepayment certificate?
  3. When will we review this treatment, and who do I contact if it is not working before then?
  4. If this does not help, or HRT is not right for me, can you refer me to a menopause specialist?

Faith and family

If you fast in Ramadan, medicine timing is a question for your GP or pharmacist, who can tell you whether a tablet can move to suhoor or iftar. Questions about the fast itself belong with a qualified scholar. And if you are booking for your mother, who would rather speak Urdu, ask the practice what language support it offers.

Track it

  • Roshara's symptom score rates 27 symptoms in a few minutes, with no account. The total is something to take to your appointment. Take the symptom score
  • Where am I? names the stage you might be in. Six questions. Take Where am I?
  • Log it day by day in the tracker, with what came just before. It needs a free account. Open the tracker

Common questions

Do I have to pay for HRT on the NHS?
It depends on whether you pay for prescriptions. The NHSBSA says to check whether you are entitled to free NHS prescriptions first, and that its HRT prepayment certificate can help if you pay for NHS-prescribed HRT three or more times in 12 months. It does not cover every HRT medicine. (Source: NHS Business Services Authority, NHS Hormone Replacement Therapy Prescription Prepayment Certificate (HRT PPC))
Can a pharmacist or nurse help, or only a GP?
The NHS website's treatment page says to talk to a doctor, nurse or pharmacist about HRT and other options. Who prescribes depends on your practice. (Source: NHS website, Treatment for menopause and perimenopause (reviewed 19 May 2026))
How do I get to an NHS menopause specialist?
Usually through your GP. NICE NG23 suggests referral to a professional with expertise in menopause when HRT may not be suitable, when the best option is uncertain (1.5.26), or when treatment is not helping or side effects carry on (1.9.3). (Source: NICE NG23, Menopause: identification and management (last updated 15 April 2026))

Sources

  1. NHS website, Symptoms of menopause and perimenopause (reviewed 19 May 2026)Section: Contact your GP if; Bleeding before and after menopause · Opened 1 October 2026
  2. NHS website, Treatment for menopause and perimenopause (reviewed 19 May 2026)Section: Hormonal replacement therapy; Non-hormonal treatments · Opened 1 October 2026
  3. NHS website, Menopause and perimenopause help and support (reviewed 19 May 2026)Section: Help and support · Opened 1 October 2026
  4. NHS Business Services Authority, NHS Hormone Replacement Therapy Prescription Prepayment Certificate (HRT PPC)Section: HRT PPC · Opened 1 October 2026
  5. NICE NG23, Menopause: identification and management (last updated 15 April 2026)Section: 1.5.26; 1.9.2; 1.9.3 · Opened 1 October 2026© NICE 2026 Menopause: identification and management. Available from www.nice.org.uk/guidance/ng23 All rights reserved. Subject to Notice of rights. NICE guidance is prepared for the National Health Service in England. All NICE guidance is subject to regular review and may be updated or withdrawn. NICE accepts no responsibility for the use of its content in this product/publication.
  6. British Menopause Society, Find a BMS-recognised menopause specialistSection: Register of BMS menopause specialists · Opened 1 October 2026
  7. NHS inform, Signs and symptoms of menopause (last updated 15 September 2026)Section: Other languages and formats · Opened 1 October 2026